APA
Ben McConnell J. H., . (2003). Creating Customer Evangelists - how loyal customers become a volunteer sales force. : Dearborn Trade Publ.
Chicago
Ben McConnell Jackie Huba, . 2003. Creating Customer Evangelists - how loyal customers become a volunteer sales force. : Dearborn Trade Publ.
Harvard
Ben McConnell J. H., . (2003). Creating Customer Evangelists - how loyal customers become a volunteer sales force. : Dearborn Trade Publ.
MLA
Ben McConnell Jackie Huba, . Creating Customer Evangelists - how loyal customers become a volunteer sales force. : Dearborn Trade Publ. 2003.